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Create better customer experiences
Create a better customer experience (CX) with Verint Appointment Booking and Queue Management.
The Verint Appointment & Queuing app enables stores and bank branches to drive sales and deliver exceptional CX by seamlessly managing appointments, walk-ins and events.
Key software solutions:
• Appointment Booking
• Queue Management
• Event Management
All solutions are also available on any desktop browser.
To learn more or request a demo, visit https://www.verint.com/appointment-booking-and-queuing/
Already have a Verint Appointment & Queuing account? Download the app to start elevating the customer experience.
What's New in the Latest Version 6.1.6
Last updated on May 5, 2026
Updates & Bug Fixes:
- Multi-guest appointment support
- Upgrade internal library
- Fix bug click and collect profile UI
- Improve keyboard behaviour on edit questions in customer profile
View the full release notes:
https://connect.verint.com/documentation/whatsnew/w/whatsnew/40335/appointments-and-queuing
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Verint Appointment and Queuing
6.1.6 by Appointment and Queuing by Verint
May 5, 2026