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The mobile app for Nice CXOne
TernioSwitch – Mobile Access for NICE CXone
TernioSwitch brings full contact center functionality to your mobile device. Designed to work seamlessly with NICE CXone, this app allows agents and supervisors to manage availability, handle customer interactions, and stay connected—anytime, anywhere.
Key Features:
Real-time status and availability updates
Inbound and outbound communication support
Easy-to-use mobile interface
Works with your existing NICE CXone configuration
Secure, responsive, and efficient
Perfect for remote teams or agents on the move, TernioSwitch keeps your contact center agile and accessible
What's New in the Latest Version 2.3.1
Last updated on Nov 5, 2025
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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TernioSwitch
2.3.1 by Ternio, LLC.
Nov 5, 2025