ALE IP Desktop Softphone

ALCATEL-LUCENT IP DESKTOP SOFTPHONE

ALCATEL-LUCENT IP DESKTOP SOFTPHONE

Installed on an Android tablet and smartphones(*), this application offers business voice communications to on-site and remote workers through an emulation of the Alcatel-Lucent 8068 Premium DeskPhone.

CUSTOMER BENEFITS:

- Fully-integrated telephony solution

- Quick and user-friendly access to telephone features

- Smart DeskPhones user experience for fast adoption

- Optimization of employees’ productivity

- Easy integration of on-site and remote workers

- Carbon footprint reduction

- Communications, connectivity and hardware costs control

FEATURES:

- VoIP protocol of the Alcatel-Lucent OmniPCX Enterprise/Office provides voice communications on the tablet or smartphone

- Available on-site on WiFi

- Available off-site anywhere the user is able to connect to the company’s IP network via a VPN (works on WiFi, 3G/4G cellular)

- G.711, G722 and G.729 codecs are supported

- Business or Contact Center mode

- Horizontal/vertical flip

- Similar layout and keys as the Alcatel-Lucent Smart DeskPhones

- Multilanguage interface:

o Softphone display panel: the same languages as the 8068 Premium DeskPhone

o Application settings menu: English, French, Spanish, Italian, German and Arabic languages are supported

OPERATIONAL DETAILS:

- IP Desktop Softphone license per user required on the Alcatel-Lucent OmniPCX Enterprise/Office. Please contact your Alcatel-Lucent Business Partner to get these licenses.

- Minimum requirement: Android OS 8.0

- The installation, administration and user manuals are available from your Alcatel-Lucent Business Partner on the Alcatel-Lucent Technical Documentation Library

- Support URL: https://businessportal.alcatel-lucent.com

(*) For the list of supported devices, please refer to the “Services Assets Cross Compatibility” document available from your Alcatel-Lucent Business Partner.